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My Account is a self-service tool that allows you to manage your Boost Mobile account. To access My Account in the BoostOne app, click My Account  in the bottom right corner of the screen. Here you can:

• View your account balance and payment date
• Check your data usage and remaining data
• View your current wireless plan details
• Change your plan (single lines only)
• Add or remove a credit/debit card on your account
• View your wireless bill and monthly charges
• Make a one-time payment towards your bill
• Enroll in or remove AutoPay

Please Note: Not all My Account functions available on the web are available from your phone.

Information on managing your payments in the BoostOne app and online can be found under Managing Your Payments.

Yes. Click here for details on managing your AutoPay selections.

You can see your plan details by going to My Account  and clicking My Plan.

Go to My Account  and tap My Plan. Under Plan, tap Change to see your available plans. Tap Choose Plan to update your plan.

If you’re part of a multi-line plan, you can’t make any changes to your plan in the BoostOne app yet. Chat with us or call Boost Mobile Customer Care at 833-50-BOOST (833-502-6678) from 4 a.m.–8 p.m. PT Mon–Fri or 4 a.m.–7 p.m. PT Sat–Sun to change your plan.

To view your data usage, go to My Account  and tap My Usage. You can see how much mobile data and hotspot data you’ve used in your current billing cycle.

Please Note: Data usage is not updated in real time. Not all customers can see their data usage within the BoostOne app. If you don’t see your data usage under My Account, please visit your Dashboard on boostmobile.com  to do so.

Go to My Account  and click on Settings . Scroll down and click Notifications under preferences.You can toggle on/off how you would like to receive notifications from BoostOne. Your options are email, push, and SMS text message.

Go to My Account  and click on Settings . Scroll down to Account Settings and click Billing Address. Type in your updated billing address and click Save Address.

• Go to My Account and click on Settings . 
• Scroll down to Account Settings and click Personal Info. 
  
• Click edit next to your email address. Enter your updated email address and click Continue. 
  
• Tap Send Code to verify your account. A verification code will be sent to your new email address. 
  
• Enter it on-screen and tap Continue. You’ll get a success message that your email has been updated. 
• Click Continue to return to your account. If you were previously logged into BoostOne using your email address, you’ll have to log in again with your updated email.

Go to My Account and click on Settings . Under Profile, click Edit Profile and you'll be taken to your profile screen.

Go to My Account and click on Settings . Scroll down to Preferences and click Privacy Settings to make changes.

If you’re having issues applying your Boostcoin credits to your account, chat with us or call Boost Mobile Customer Care at 833-50-BOOST (833-502-6678) from 4 a.m.–8 p.m. PT Mon–Fri or 4 a.m.–7 p.m. PT Sat–Sun.