Most popular, unlocked GSM phones can be activated on our network.
Due to internal hardware differences, a phone designed for one network is not necessarily compatible with another. If you need a new phone, visit your nearest Boost Mobile store. Note that available plans for new devices differ from the bring-your-own-device plans.
Many unlocked devices offered in retail stores are compatible with Boost.
Please use caution when purchasing a used phone from an unknown source, as there is no guarantee that it is unlocked or not lost/stolen. Locked or previously lost/stolen phones are not compatible with Boost.
Contact your old carrier to unlock your phone. You will need to resolve any financial obligations with your old carrier before they are able to unlock your phone.
Sprint customers, call 1-888-211-4727
Verizon customers, call 1-800-922-0204
T-Mobile customers, call 1-800-937-8997
AT&T customers, call 1-800-331-0500
You need a Boost Mobile SIM card to allow your phone to access our network when you bring your phone from another carrier. You can buy a Boost Mobile SIM Kit at your nearest Boost store.
A SIM (Subscriber Identification Module) card is a specially programmed microchip that stores network identification data only. No personal information is stored in these SIMs. It identifies the user to the network.
Some features may vary based on device and/or original phone carrier. Not all plan services or device features may be available including International Roaming, Mobile Hotspot, MMS (multi-media text messages), some browsers, some Boost Mobile products, or eCare (native account management applications). For Apple phones, domestic roaming may not be available.
Please refer to your manufacturer’s warranty terms and conditions. If you have an AppleCare agreement, please refer to the terms and conditions of your agreement.
AppleCare moves with your phone. Your AppleCare agreement should remain active if you bring your phone.