Domestic SIM Unlock (DSU) refers to enabling the SIM slot of your device to allow you to insert another carrier's SIM card. SIM unlocking a device will not necessarily make a device interoperable with another carrier's network. Additionally, SIM unlocking a device may enable some functionality of the device but not all (e.g., a SIM unlocked device may support voice services but not data services when activated on a different network). NOTE: Not all devices are capable of having the SIM slot unlocked.
Please note, Boost Mobile devices which the owner has attempted to reprogram or activate on another carrier's network or otherwise alter from its initial programming or settings may not be able to be reactivated with Boost Mobile services.
Boost Mobile will only activate devices certified to work with Boost Mobile services. Boost Mobile cannot unlock phones from other carriers.
Boost Mobile will assist with unlocking a device under the following circumstances:
Boost Mobile greatly appreciates the service that our U.S. military men and women provide at home and abroad. For military personnel deployed overseas, Boost has established a favorable unlocking policy, as follows:
Boost Mobile may refuse any unlock request that would result in an abuse of these policies or is part of an effort to defraud Boost Mobile or its customers. These policies are subject to change at Boost Mobile's discretion without advance notice.
For devices that are not Domestic SIM Unlockable, DISH Wireless may be able to provide a Master Subsidy Lock ("MSL") code to eligible customers.
The MSL code was utilized with many devices manufactured prior to February 2015. While Boost Mobile can provide the MSL code to eligible customers, this does not mean that device will be accepted by another carrier or interoperate with another carrier's network. Whether another carrier will accept and activate a device is subject to that carrier's policies and capabilities. Additionally, DISH Wireless devices which the owner has attempted to reprogram or activate on another carrier's network or otherwise altered from its initial programming or settings may not be able to be reactivated with Boost Mobile services.