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3G Network Shutdown




I received a message that my phone will no longer work as of 2/23, why?

Your current device operates on our 3G network which is shutting down on 2/23/2022. Please visit us in store to set up a new account with a new phone number and new 4G/5G device to prevent service loss.

How can I avoid losing service?

To avoid service interruption, including the ability to make 911 calls, you will need to get a new device to move to our new 5G/4G Expanded Data Network as soon as possible. Please visit us in store to set up a new account with a new phone number and new 4G/5G device to prevent service loss.

What is different about the 5G/4G Expanded Data Network?

While on our 5G/4G Expanded Data Network, you'll experience faster upload and download speeds and more coverage with a stronger, more reliable signal.

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