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Todo Mexico PLUS




What is included in Todo Mexico PLUS?

Todo Mexico PLUS allows you to use services while roaming in Mexico including receiving calls, making calls to destinations in Mexico and back to the US, and using the internet. Todo also gives you:

  • Unlimited calling to landlines and mobile phones in Mexico
  • Unlimited calling to landlines and mobile phones in the US and Mexico while roaming in Mexico
  • Unlimited calling to landlines and mobile phones in Canada (excludes Northern Territories – 867)
  • Unlimited SMS texting to Mexico and Canada
  • Unlimited SMS texting to the US and Mexico while roaming in Mexico
  • Up to 8GB* of data when in Mexico

*Up to 8GB data allotment while roaming in Mexico, depending on the rate plan you have.

What is Mexico roaming?

You are able to use services while roaming in Mexico including receiving calls, making calls to destinations in Mexico and back to the U.S. and using the Internet.

Is Todo Mexico PLUS available to all Boost customers?

Todo Mexico PLUS can be added as a one-time or recurring extra to any eligible Boost plan for $5/mo. The $60 Unlimited PLUS plan includes Todo Mexico PLUS at no additional cost.

How do I sign up for Todo Mexico PLUS?

Todo Mexico PLUS is available for any eligible Boost Mobile plan. You can add it to your plan or upgrade your plan online or through your local authorized dealer or by contacting Boost Mobile Customer Care at 833-50-Boost (833-502-6678).

How and when do I need to pay for the add-on?

Todo Mexico PLUS is an extra service that must be paid for when it’s added to your monthly plan. It can be added during your initial activation or at any time during your regular billing cycle. 

 

If you add Todo Mexico PLUS in the middle of your monthly plan, you’ll pay for it when you add it to your plan. It’ll automatically renew and be included as part of your normal monthly payment.

What countries can I call or text while roaming in Mexico?

You can make calls to the US and to destinations in Mexico. You can receive SMS messages and send SMS messages to the US and Mexico at no additional charge.

How will I know I’m roaming?

Your device will indicate that you're not in your home network when you’re roaming. The symbol for roaming is the same for all devices – a capital R symbol next to the signal strength icon on the top of your device. 

Who provides cellular coverage for Boost in Mexico?

Telefonica provides boost roaming coverage in Mexico. 

What do I have to dial to call out from Mexico back to the US?

To call someone in the US while you're roaming in Mexico dial +1 (XXX) XXX-XXXX

How do I call or text a mobile number or landline in Mexico?

Effective August 3, 2020: You no longer need to put a 1 after the Mexico country code 52 to dial a mobile or landline number in Mexico. Your new dialing will be 011 + 52 + 10-digit number. 

 

Your call will not be completed if a 1 is included. Update your contacts by removing the 1 after the 52 country code

,

Effective August 3, 2020: You no longer need to put a 1 after the Mexico country code 52 to dial a mobile or landline number in Mexico. Your new dialing will be 011 + 52 + 10-digit number. 

 

Your call will not be completed if a 1 is included. Update your contacts by removing the 1 after the 52 country code.

If I am in a U.S./Mexico border city will my device pick up both the Boost and Telefonica networks?

Your phone will try to operate on the network with the best signal. In some areas very close to the border it is possible that you’ll connect to the Telefonica network in Mexico while you're in the US.

 

If this occurs, your device home screen will indicate it’s on Movistar to indicate the Telefonica network. If you’re in the US when you're in the US and this occurs, modify your settings to ensure you're operating on the preferred network. Even if you’re physically in the US, if you connect to the Telefonica network, this will use your Todo Mexico PLUS data allotment.

Can I call Emergency Services in Mexico?

Yes, you can call local Mexico Emergency Services (066) while traveling in Mexico. You'll receive emergency service in Spanish at your Mexico location. Emergency service calls will not incur any access fee or roaming charges.

What happens if I use all of my Mexico Roaming data

If you use your data allotment you'll no longer be able to access the internet. Even if you run out of data during a visit to Mexico, you'll still be able to make calls and send SMS. If you require an additional roaming data allotment, call Boost Mobile Customer Care at 833-50-Boost (833-502-6678). 

Important facts related to Todo Mexico PLUS

  • Primary usage must occur in the United States. Calls, texts or data roaming while in Mexico cannot exceed 50% of total usage over time or your service may be terminated.
  • Mexico roaming coverage and service is not available everywhere. 

  • Mexico roaming is only available on compatible LTE/GSM devices.

  • Data speeds are dependent on the Telefonica data network.

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