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Frequently Asked Questions

Visit My Boost to make a payment or check how much money you have in your account.

Turn off your phone. Use the ejector tool to open the SIM tray on your phone. Compare the size of your old SIM to your Boost SIM Kit and remove the matching size. Place the new SIM in your phone's tray and close the tray. Learn more

If you activated your phone at a Boost Mobile store, you’re all set! Otherwise, follow these steps to finish activating your phone on our data network after you've activated your plan online.

To check how much money you have in your Account Fund, log in to My Boost or dial #225 on your phone.

Most popular, unlocked GSM phones can be activated on our network.

Some Android phones require a manual Access Point Name (APN) configuration to allow mobile hotspots or tethering on our network. If you're having issues when trying to set up a mobile hotspot on your Android Boost phone, follow these steps.

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Learn how to make a payment, change your plan or add extras, update your personal information, and more.

Conveniently manage your service anywhere at anytime with the BoostOne app.

Determine what Boost plan is best for you and how to bring your current device to Boost. 

Learn when your SIM kit will arrive, how to insert your SIM, and the information you'll need to activate your device. 

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Call 833-50-BOOST (833-502-6678)