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Activating your Phone


Do I need to do anything before I activate my phone with Boost?

1. Ask your current provider to unlock your phone so it is eligible for activation with Boost. Learn more about unlocking.

2. If you want to bring your current number to Boost, you will also need to ask your current provider for your account number and a number transfer PIN. (Also, your account must be active and paid in full to bring your number.) Do not cancel with your current provider until after you activate with Boost.


How long will it take to activate my phone?

Most activations are complete within a few minutes, however in some cases it can take up to 24 hours.


Do I need to do anything after I activate my phone?

If you activated your phone at a Boost Mobile store, you’re all set! Otherwise, follow these steps to finish activating your phone on our data network after you've activated your plan online.


How do I know if my phone is compatible?

Most popular 4G LTE & 5G phones can be activated on our network, to make sure your phone is compatible, visit your nearest Boost store.


Is there an activation fee?

If the phone has been activated in the past on Boost Mobile, there will be a reactivation fee.


When should I cancel my service with my current carrier?

Your service must be active with your previous carrier in order for them to release your phone number. Wait until after you activate your Boost Mobile service to cancel.

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